Shipping

United States

Orders placed before 12pm EST Monday to Friday will ship the same day. Orders are delivered Monday-Friday. 

Orders over $100

• FREE UPS Ground Shipping (2-3 business days)
• Upgrade for UPS 2-Day Air Shipping (typically 1-2 days). Cost calculated at checkout.

Orders less than $100

If your order is less than $100 we charge for delivery. Cost calculated at checkout.

United Kingdom

Orders placed before 12pm GMT Monday to Friday will ship the same day. Orders are delivered Monday-Friday unless upgraded to Saturday delivery.

Orders over £75

• FREE Next Day shipping. 

Orders less than £75

• If your order is less than £75 we charge £4.99 for UK delivery

London Shipping Addresses:
We also offer same-day carbon neutral bike delivery to customers based in London - simply choose this option at checkout (subject to stock availability)

Europe

Orders placed before 12pm GMT Monday to Friday will ship the same day. Orders are delivered Monday-Friday. 

Orders over €120

• FREE Shipping (3-4 business days)
• Upgrade for DHL Express Shipping (typically next business day). Cost calculated at checkout.

Orders less than €85

• If your order is less than €85 we charge for international delivery. Cost calculated at checkout.

Rest of World 

Orders placed before 4pm GMT Monday to Friday will ship the same day. Orders are delivered Monday-Friday. 

• UPS EXPRESS (4-5 business days). Cost calculated at checkout.
  
  Returns

We want you to be happy with the quality, look and functionality of your Cancha bag. If you’re not happy for any reason, you can return your bag for a full refund. We have an extended 30-day extended returns period.

Returned bags must be in unused condition. We can’t accept a return if it arrives used, or damaged due to improper packaging. Preferably return in the original shipping bag.